No matching questions found. Try a different keyword or contact c111 support directly.
Account & Registration 9
Creating a c111 account is straightforward. Go to c111.click/register, fill in your full name, Pakistani mobile number, email address, and date of birth. Submit the form and you'll receive an OTP on your mobile to verify your number. Once verified, your account is active and you can make your first deposit. The entire process takes under 3 minutes. You must be 18 or older to register on c111.
Yes, completely free. There is no registration fee, no subscription, and no minimum activity requirement to keep your account open. You only spend money on c111 when you choose to make a deposit and play. Browsing markets, exploring the game lobby, and managing your account settings are all free.
c111 is an 18+ platform. You must be at least 18 years of age at the time of registration. Your date of birth is verified during the account review process, and any account found to belong to a person under 18 is immediately closed with all funds returned to the payment method used. c111 takes age verification seriously and will not allow underage players to participate.
No. c111 enforces a strict one account per person policy. If multiple accounts belonging to the same individual are identified, all accounts will be permanently closed and any balances or bonuses will be forfeited. If you've lost access to your account, contact c111 support to recover it — never try to register a second account.
c111 typically requests a clear scan or photo of your CNIC (Computerised National Identity Card) — front and back — and a selfie holding your CNIC. In some cases, proof of payment method ownership may also be required. KYC is usually only triggered once, takes a few minutes to complete, and is processed within 1 business day. Players with verified accounts enjoy higher withdrawal limits and faster processing.
You can update your email address directly from Account Settings after logging in. Changing your registered mobile number requires identity verification for security reasons — contact c111 support via live chat with your CNIC details and the team will update the number after verifying your identity. This process usually takes under 24 hours.
To permanently close your c111 account, contact support at support@c111.click and request account closure. Before the account is closed, any remaining PKR balance will be returned to your last-used withdrawal method. Note: if you are closing due to gaming concerns, c111 recommends using the self-exclusion tool instead — it provides the same protection with the option to return after a defined period.
Contact c111 support via live chat or email at support@c111.click. Provide your full name and CNIC number and the support team can identify your registered account. Once your identity is confirmed, they'll confirm the registered contact details so you can proceed with logging in. For security, full contact details can only be confirmed to the verified account holder.
To reset a forgotten password, go to the Login page and click "Forgot password?" — enter your mobile number or email and c111 will send reset instructions. To change your password while logged in, go to Account Settings → Security → Change Password. Always choose a strong password with a mix of letters, numbers and symbols, and never share it with anyone — including c111 staff, who will never ask for your password.
Deposits 7
Log in to c111, go to your account dashboard and select Deposit. Choose your preferred payment method — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, Visa, or Mastercard. Enter the amount in PKR, follow the on-screen instructions to complete the payment, and your c111 balance is credited instantly (Easypaisa/JazzCash) or within minutes (IBFT/card). All deposits are in PKR with no conversion fees.
The minimum deposit on c111 is Rs 200. This applies across all supported payment methods — Easypaisa, JazzCash, IBFT, and card payments. There is no maximum deposit limit for most players, although very large single deposits may prompt a brief verification check as part of c111's standard AML (anti-money laundering) process.
Easypaisa and JazzCash deposits typically credit within seconds. IBFT and card deposits can take up to 30 minutes. If your balance hasn't updated after that window, contact c111 support via live chat and provide your transaction reference number, payment method used, amount in PKR, and the time of the transaction. The support team will trace the payment and credit your account if the funds were received.
c111 accepts the following payment methods for Pakistani players: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT (Interbank Fund Transfer), and Visa/Mastercard bank cards. All payments are processed in PKR. c111 does not accept international bank wires, cryptocurrency, or any foreign currency payment methods at this time.
c111 does not charge any fees on deposits. The amount you send is the amount that appears in your c111 PKR balance. Note that your bank or mobile wallet provider may apply their own transaction fees depending on your account type — these are not c111 charges and c111 has no control over them. Check with your payment provider if you're unsure about their fee structure.
Yes. c111's responsible gaming tools include daily, weekly, and monthly deposit limits — accessible from Account Settings → Responsible Gaming → Deposit Limits. You can set the limit to any PKR amount you're comfortable with. Decreases to your limit take effect immediately. Increasing a limit requires a 24-hour waiting period to prevent impulsive changes. This is one of c111's most-used player safety tools.
Yes. Your c111 welcome bonus is automatically triggered by your first qualifying deposit — no code entry required. Once your first deposit is confirmed, the bonus is credited to your c111 bonus wallet. Check the Promotions section in your account for the current welcome offer and its wagering requirements. The minimum qualifying deposit amount is stated in the current promotion terms.
Withdrawals 6
Log in to c111 and go to your account dashboard. Select Withdraw, choose your preferred payment method (Easypaisa, JazzCash, IBFT, or bank card), enter the amount in PKR, and confirm. Easypaisa and JazzCash withdrawals typically process in under 5 minutes. IBFT withdrawals to Pakistani bank accounts process within 1–2 business hours. All withdrawals go to the same payment method you last used for a deposit.
The minimum withdrawal on c111 is Rs 500. This applies to all payment methods. There is no minimum number of bets you need to place before withdrawing — your winnings from real-money gameplay are available to withdraw at any time, subject to any active bonus wagering requirements on your account.
If your Easypaisa or JazzCash withdrawal hasn't arrived within 30 minutes, or your IBFT withdrawal hasn't arrived within 3 business hours, contact c111 support immediately via live chat. Provide your withdrawal reference number, the amount in PKR, the payment method, and the time of the request. In most cases, delays are caused by bank processing times or a pending KYC check — the team will resolve it quickly.
Common reasons for a rejected withdrawal include: pending bonus wagering requirements that haven't been met, a KYC verification that hasn't been completed, a mismatch between the withdrawal destination and the registered account details, or a security check triggered by unusual account activity. Check your account notification or contact support to find the exact reason — most rejections are resolved quickly once the underlying issue is addressed.
Bonus funds must meet the wagering requirement specified in the relevant promotion terms before they can be withdrawn. The wagering requirement means you need to place bets of a certain total value using the bonus balance. Once the wagering requirement is met, the bonus converts to real-money balance that can be withdrawn freely. Your account dashboard shows your progress towards meeting any active wagering requirements.
c111 does not charge withdrawal fees. The PKR amount you request is the amount delivered to your Easypaisa, JazzCash, or bank account. As with deposits, your bank or mobile wallet provider may apply their own fees for receiving funds — these are outside c111's control. For most Pakistani mobile wallet transactions, incoming payments from c111 are fee-free, but check with your wallet provider if unsure.
Bonuses & Promotions 5
Register your c111 account, complete mobile verification, then make your first qualifying deposit. The welcome bonus is triggered automatically — no code, no manual claim. The bonus appears in your c111 bonus wallet immediately after the deposit is confirmed. Check the current welcome offer in the Promotions section of your logged-in account for the exact bonus amount and wagering requirements in effect.
A wagering requirement (also called a rollover) means you need to place bets totalling a certain multiple of your bonus amount before withdrawing. For example, a 10x wagering requirement on a Rs 1,000 bonus means placing Rs 10,000 in total bets using the bonus. Your account dashboard shows your current progress. Bets on most games count towards the requirement — check the specific promotion terms for any excluded game types.
Yes. c111 runs regular promotions for existing players in addition to the welcome bonus — reload bonuses on subsequent deposits, weekly cashback offers on losses, PSL and cricket season special promotions, and occasional PKR prize draws. All current promotions are listed in the Promotions section of your account when logged in. New offers are added regularly, so checking your promotions page is always worthwhile before making a deposit.
Yes. Each c111 bonus has a validity period stated in its terms — typically between 7 and 30 days from the date it is credited. If the wagering requirement is not met within this period, the bonus and any winnings generated from it expire and are removed from your account. The expiry date of each active bonus is shown in your bonus wallet, so you can plan your play accordingly.
Yes. If you prefer to play with only your real-money balance — without bonus funds or wagering requirements attached — you can choose not to accept a bonus. For the welcome bonus and most automatic offers, contact c111 support before your qualifying deposit and request to opt out of the bonus. Depositing and playing without bonuses means your entire balance is available for withdrawal at any time without wagering conditions.
Games & Betting 7
Aviator is a real-money multiplier game on c111. You place a PKR bet before the round starts, then watch a multiplier climb from 1x upward. You must click "Cash Out" before the plane flies away — if the plane disappears before you cash out, your bet is lost. The longer you wait, the higher your potential return, but the greater the risk. Aviator rounds last a few seconds to a few minutes. Visit c111's Aviator page to learn more.
Teen Patti on c111 is played with a standard 52-card deck. Each player (including the dealer) is dealt 3 cards. The goal is to have the best 3-card hand. Hand rankings from highest to lowest are: Trail (three of a kind), Pure Sequence, Sequence, Color, Pair, High Card. c111 offers multiple Teen Patti variants with different table stakes in PKR. Visit the Teen Patti page for a full breakdown of variants and rules.
Log in to c111, go to Sports Betting → Cricket. Browse available matches — PSL, international Tests, T20Is, and ODIs are all covered. Select the market you want to bet on (match winner, top scorer, over/under runs, man of the match, etc.), enter your PKR stake, and confirm. Live in-play betting is available during matches. Winnings are calculated using the odds at the time of your bet and credited to your c111 balance when the result is confirmed.
c111's Ludo game follows the classic Ludo rules — roll the dice, move your pieces around the board, get all four home first to win. Real-money Ludo on c111 involves entering a game room with a PKR entry fee and competing against other players. The winner takes the prize pool (minus c111's platform fee). Different rooms have different entry fees and prize pools. Visit the Ludo Games page for available tables and stakes.
c111's esports betting section covers major titles popular among Pakistani gamers — PUBG Mobile, Free Fire, CS2, Dota 2, League of Legends, and Valorant are among the regularly featured options. Markets vary by match but typically include match winner, map winner, first to reach objectives, and total maps played. Visit the Esports Betting page to see currently available fixtures and markets.
c111's card game library includes Teen Patti, Rummy, Andar Bahar, Baccarat, and Blackjack variants among others. All card games are playable for real money in PKR, with table stakes ranging from low-limit casual tables to higher-stakes rooms. The full selection is available after logging in. Visit the Card Games page for the complete current library and table options.
Beyond cricket, c111's sportsbook covers football (including top European leagues, the Champions League, and AFC competitions), kabaddi, tennis, basketball, and various other international sports. Markets vary by sport and event. The sports betting section is accessible from the main navigation after logging in. Visit the Sports Betting page for a current list of available sports and markets.
Security & Account Safety 5
Contact c111 support immediately via live chat and ask for an emergency account lock. Our team can freeze your account within minutes while the situation is investigated. Once the account is secured, change your password immediately and enable OTP two-factor authentication. Review your transaction history for any unauthorised activity and report it to the support team — any fraudulent transactions will be investigated and, where confirmed, reversed.
After logging in, go to Account Settings → Security → Two-Factor Authentication and enable the OTP option. Once active, every c111 login will require both your password and a one-time code sent to your registered mobile number. 2FA significantly strengthens your account security and is strongly recommended for all c111 players, especially those maintaining a significant PKR balance. Setup takes under 2 minutes.
c111 uses 256-bit SSL encryption on all connections, stores passwords in irreversible hashed format, and runs an automated fraud detection system that monitors for suspicious login and transaction patterns. Player funds are held separately from operational funds. c111 does not share your personal data with third parties for marketing purposes. Full details are in the Privacy Policy.
c111 will only ever contact you from the official domain c111.click or the email address support@c111.click. c111 will NEVER ask for your password, OTP, or full CNIC number via SMS, WhatsApp, or social media. If you receive a message that seems suspicious, do not click any links, do not share any details, and report it to support@c111.click immediately. When in doubt, access c111 only by typing c111.click directly into your browser.
c111 collects only the information necessary to operate your account — name, mobile number, email, date of birth, and payment details. This information is stored securely and used exclusively for account management, identity verification, and fraud prevention. c111 does not sell or share your data with third-party marketers. You have the right to request a copy of your data or ask for it to be deleted (subject to regulatory retention requirements). Full details are in the Privacy Policy.
Responsible Gaming 5
Go to Account Settings → Responsible Gaming → Self-Exclude after logging in. Select a minimum 6-month exclusion period and confirm. Your account will be locked immediately — no deposits, no gameplay, no promotional communications. Self-exclusion cannot be reversed early. Your PKR balance remains safe throughout and can be withdrawn after the exclusion ends. You can also request self-exclusion directly through live chat support if preferred.
A cooling-off period is a temporary account pause — from 24 hours to 6 weeks. During this time, deposits and real-money gameplay are blocked. Your account is still accessible for other purposes, but you can't bet. When the period ends, access is automatically restored. To set a cooling-off period: Account Settings → Responsible Gaming → Take a Break. It activates instantly and is ideal for players who want a planned, structured break from c111 without full self-exclusion. Full details on the Responsible Gaming page.
From Account Settings → Responsible Gaming → Deposit Limits, you can set a maximum PKR deposit for any time period: daily, weekly, or monthly. Reductions take effect instantly. Increases require a 24-hour waiting period. Using a deposit limit is one of the most effective ways to keep your c111 spending within a budget you're comfortable with. c111 strongly encourages all players to set a deposit limit that reflects their personal financial situation.
Recognising that gaming may be a problem is the most important first step. Contact c111 support via live chat — our team is trained to handle these conversations with care and without judgment. Using c111's responsible gaming tools (self-exclusion, cooling-off) is always an option and can be activated immediately. c111 takes player wellbeing seriously and will never discourage a player from using safety tools. Full guidance is on the Responsible Gaming page.
Due to privacy obligations, c111 can only apply restrictions directly to an account upon verified request from the account holder. However, family members with serious concerns can contact support@c111.click — the team will provide guidance and, in urgent cases involving potential harm, may escalate the matter for internal review. If you are concerned about a family member's gaming, reaching out to c111 support is always the right first step.
Referral Programme 4
Every registered c111 player receives a unique referral code visible in their account dashboard. Share this code with friends in Pakistan. When a friend registers using your code and makes their first qualifying deposit on c111, both of you receive a referral bonus in PKR. Your referral earnings are tracked in real time in your dashboard. There is no cap on how many friends you can refer. Full terms on the Refer a Friend page.
The current referral bonus is Rs 500 in PKR for each friend who registers using your code and makes their first qualifying deposit on c111. Your friend also receives a bonus as an additional incentive to join. Referral earnings are credited to your c111 balance after your friend's first deposit is confirmed. Check the Refer a Friend page for the current exact bonus amounts, as these may be updated during promotional periods.
Your referral code is in your c111 account dashboard — log in, go to the Refer a Friend section, and your unique code is displayed there along with a shareable link. You can share the code via WhatsApp, SMS, or any other method you prefer. When your friend registers on c111 using your code (or the link), the referral is automatically attributed to your account.
Referral bonuses are credited after the referred friend's first qualifying deposit is confirmed — this usually happens within minutes of their deposit. If the bonus hasn't appeared after 24 hours, contact c111 support with your referral code and the approximate time your friend registered. The team can verify the referral tracking and manually credit the bonus if the attribution was missed due to a technical issue.
Still Need Help?
Can't find your answer in the FAQ? c111 support is available around the clock — live chat is the fastest option.
Live Chat
Available 24/7 on c111
Email Support
support@c111.click
c111 support is available 24/7 — we're always here to help Pakistani players.
